Frequently Asked Questions

  • Product
    • What is special about Chobani® Oat Barista Edition?

      Chobani® Oat Barista Edition is plant-based, creamy, and delicious, adding rich texture and taste to your favorite coffee drinks. It steams superior, perfect for professional and at-home steaming, and froths and foams fantastic, great for layering lattes, crafting capps, and making macchiatos.

    • Can I buy a single carton of Chobani® Oat Barista edition online?

      Unfortunately, at this time we are only selling Chobani® Oat Barista Edition in packs of six.

    • How should I store my product once it arrives?

      Chobani® Oat Barista Edition is shelf stable, meaning it only needs to be refrigerated once you open it. It can sit on your shelf (ideally at 40ºF-75ºF) for up to 120 days, but once you open it, Chobani® Oat Barista Edition should be refrigerated and consumed within 7-10 days. Do not freeze.

    • What other products does Chobani make?

      Chobani makes lots of delicious dairy and non-dairy products, from wholesome Greek Yogurt to real rich Coffee Creamer and the creamiest oatmilk. Check out chobani.com to find your next favorite food.

  • Shipping
    • Where do you ship to?

      Chobani® Oat Barista Edition can be shipped to all of the 48 contiguous United States. At this time, we’re unable to ship to Alaska, Hawaii, Puerto Rico, or outside the United States. We cannot deliver to P.O. boxes.

    • When will I receive my order?

      All our orders ship via FedEx ground. You should receive your order within 3-7 business days.

  • Your order
    • How do I report a problem with my order?

      If you have a question regarding your order please email us at chobani.fullfillment@chobani.com

    • How do I cancel an order?

      We get it—mistakes happen. We can cancel your order within an hour of you placing it. Please reach out to chobani.fullfillment@chobani.com and we’ll help process that for you.

    • What is your refund or return policy?

      Due to the nature of our product we do not accept any returns of Chobani® Oat Barista Edition. If there was an issue with your order, please contact us at  chobani.fullfillment@chobani.com.

Shipping and Returns

Each case of Chobani® Oat Barista Edition will be shipped with FedEx Ground shipping and should arrived within 5-7 business day after order is confirmed.

Chobani® Oat Barista Edition can be shipped to all of the 48 contiguous United States. At this time, we’re unable to ship to Alaska, Hawaii, Puerto Rico, or outside the United States. We cannot deliver to P.O. boxes. 

Once your order has been placed, you will receive an email confirmation, followed by tracking information so that you can track your order on its journey to you.

We cannot accept returns of Chobani® Oat Barista Edition. If there is a problem with your order, please contact us at chobani.fulfillment@chobani.com within 30 days of receiving your order. You’ll hear back from us within 2 business days.

 

Contact Us

Thanks for shopping at the Chobani Store. We want your experience to be better than the best. So… 

If you have a question regarding your order please email us at chobani.fulfillment@chobani.com

Or if you have a question regarding product quality, please contact us here

We’ll respond to your message within 2 business days.